I am a RN and I work in an extremely busy local clinic. I work long hours. As a first responder, I am under an incredibly amount of stress. One thing I enjoy is McDonald’s coffee. I have a cup almost every day. I go to the McDonalds close to my job. Robin greets me every day with a smile! She knows exactly what I like in my coffee. She ALWAYS wishes me a good day! She is such a genuine person! And she calls me by my first name. What’s ironic is her middle name is my first name. It’s amazing how something as simple as “ Good morning “ can make a person’s day. McDonald’s is blessed to have Robin as an example of an excellent employee.