Crew Member Nomination

Crew Member Nomination

by Crystal H

I would like to say thank you to crystal horta! She is part of the management team at Kern in El Paso Tx. On a situation that included a crew member and a customer she exceeded expectations as to how well she took care of the situation. This customer had an altercation with one of our employees who was not executing the right policies within our restaurant. She took care of the situation by giving the customer the right of way and reassuring our priority is to make our customers keep coming back. Thank You Crystal for going above and beyond for our customers!

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