I have been going to Newark, Delaware store 4735 for over 22 years. I have met and shared a lot with many employees in this McDonalds. I would like to give a special shout-out for Ervin Phillips. He works very hard keeping the flow of customers going and the store clean. He has a wonderful personality and always greets me and/or my husband. He knows me so well that when I come in for lunch he always tells the fry person to get a hot fry order up for me and if not too busy he will bring my tray to where I am sitting. I heard him talking to a customer one day and was taking care of the problem he had so very polite and the customer calmed right down and was very satisfied when he left. That is a sign of a very good employee/manager.